So Yesterday I took the final decision to upgrade my battery and inverter firmware and make a great leap forward.
GE have improved the process and it is nice to see an information bar detailing the different steps as it works through the process. So 10/10 for that improvement from the old days..
The Inverter went from DO.535 - AO.535 to D0.212-A0.212 and that took around 10 minutes.
My two Batteries on 3015 were having nothing to do with the new firmware and the process got stuck at 90% for around a couple of hours before I got an update on the web page allowing me to down load the firmware file.
Again this is a great new tweak (bar the two hour wait) and it does show that even when the process fails it has a graceful state and proper message. Pity it could not be a bit faster.
While waiting for the message to update I decided to try the new WhatsApp support process.
That was less than ideal as once I had jumped through some hoops to enter my details I just got a message saying everyone busy and try again later. 0/10 for that!! How hard is it to implement a support system where you get a ticket and get a ping when someone is available. Barclays do it but I guess they have deeper IT £ pockets..
Anyway I have done the USB update a few times now so I got the file they allowed me to download and I placed that on the two batteries fairly swiftly. So all good batteries are now on 3020 from 3015.
What is somewhat annoying is that you have two fields showing Last Update Time and Last Software Update but these remain blank!! So not sure why these have never been filled in. Perhaps too hard to stamp them on the data base during the process. 😉
It does now seem that ECO mode behaviour has been changed. You used to have to switch eco mode off to use the Charge and Discharge Time slots. This seems to be no longer the case and I had things set up to just toggle Eco mode On and Off to discharge and it just happened even with Eco mode on. Not sure when they tweaked that?
Last night I went to kick off a schedule recalibration and that has been tweaked as well!! Now you can't set that for the same day it says it is now limited to the day ahead? So rather than do something in haste I thought I had better check if anyone else has noticed that tweak? So I presume if I set it today the time I choose will be for Saturday?
