Accessibility for the blind

Is there anyone in Givenergy I could talk to about accessibility for the visually impaired regarding both the App and the Portal?

M0AID you could try emailing the support email address or contacting them via WhatsApp?

The staff don't spend much time on these forums, it's mostly end users here and some installers

If you use Facebook there are some GivEnergy groups on there, might be a better route than here or email support.

In givenergy.cloud there is a Known Issues section but I don't know if they will respond to individual reports or not, it seems mostly for notices about issues affecting very large numbers of people.
I also dislike the layout especially on the cloud portal on a small screen even though I am sighted I find it awkward and badly laid out, poor color contrast etc.

There are 2 unofficial apps, although they might not be any better it is at least easier to report issues. The main one worth trying it called Givenergy inverter - it is monitoring rather than changing anything - its free on the app store, which has the developer's email.

There is a thread here somewhere for the developer of the unofficial app. (The other unofficial app is visually not as clear and doesn't have a modern interface, basically scroll through graphs with a black background.)

M0AID btw if you happen to have the engineer/electrician who installed it with you then they can log faults directly with Givenergy and you can be on speakerphone with them to explain directly The installer may be able to email them to report the problem too.