The Unofficial Givenergy Wiki

46 comments started 2022-08-18 last 2026-05-03
GivEnergy Products
#1 hoggy

Hello all,
I suspect it may have got lost in the other thread here but the Unofficial Wiki is looking for contributors to help explain the system in more detail & also try and alleviate some of the more common questions or issues / tips to get the best out of it / Winter Running regimes / Agile success stories and so on.

It's looking very bare at the moment with just my (rather slowly updated) ramblings & a welcome contribution yesterday in regards to GivTCP (thankyou!)

It's open to anyone to contribute to so long as it helps the wider community:
Signup / Usage Instructions here

Should you not wish to use your real email address & use one of those random ones then just beware I have to approve each signup (stop spammers) so you'll not get the email telling you I've approved access (nor any others from the system.)
Given it's such a small community if your having problems then just ask here or ping me a message: admin@terravolt.co.uk
It runs on Wordpress & "Better Docs" which is intuitive once you get used to it but a bit of a pain at times if your not familiar. If you'd prefer to just write something and email it in to the above then so be it. You can have pics & videos too on it if that makes explaining easier.

I don't believe I could find a way to ruin other peoples work or get to places you shouldn't but if you find something let me know privately!

TerraVolt

#2 hoggy

Initial plan was as follows but can add/subtract as many categories as necessary:

Basics:
Power & Energy: The difference
Batteries: Storage Capacity & Charge Rates Explained
Solar Panels: Installed capacity, effects of heat, clipping....
Inverters: AC Coupled & Hybrid differences, Pro's / Con's
What have i got: Identify what type of system you have.
The GE Ecosystem:
Generations 1 & 2 (& how to tell)
Models & Specs / differences.
EV Charger
Smart Plugs
Solar Diverter

Installation Expectations
Standards
Compliance - G98/G99 Explainers
Example Installs (good ones!)
Documentation you should receive.

First Run / Commissioning
What is battery calibration & why the system looks like it has a mind of it's own first 24hrs
Common Issues (BMS Cabling, CT positioning, CT direction...)

Web Portal
How Cards Work
Settings to do...
What Eco Mode Does
Program charge overnight from AC
Setup for GO Hours
Stop Discharge overnight
Only discharge in set periods
Winter Vs Summer Settings - Examples
Smart Tariff Settings (noting issues about them resetting overnight)
Agile (GE Scheduler vs Octopus Scheduler)

App
Local vs Away
how to find your IP & set if not working on auto
Each page explainer (differences between portal & app)
How to get to settings & Quick Menu
Things to be aware og:
Accidental Pause
Givenergy Cloud down
Charge & Discharge Rates

Problems/Fixes*
Random drop of battery to 0% (MCB trip)
Random drop/jump of battery to 4%/100% (SOC bug)
No charge or discharge (paused)
BMS under/over voltage
Firmware Update issues: Missing USB...
Wifi - Changing routers & resetting.

Advanced Capability:
Givenergy API:
What is it...

GivTCP:
What is it...
Home Assistant:
What is it...

B
#3 bjb

This is a great initiative, thank you!

#4 Mickey (GivEnergy)
T
#6 Tim

M_J I think it would as the thread is only available to those who sign up. I'm interested but not enough to sign up to that forum. πŸ˜„

M
#7 M_J

Let me see what I can do to add it to the Wiki Page and see if can scrape some of the useful responses in the thread to pad out the process. BTW it's a great forum and well worth the time to subscribe YMMV

M
#8 M_J

Just had a look and I guess I can not edit or add a section. So will need admin to decide where and if it is worth adding in the meantime the thread on the EV forum discusses it in detail.

#9 hoggy

M_J Section added for Fit, fire away!

M
#10 M_J

hoggy Great will see what and how I can add to that (maybe at weekend) to help folk in the future. Cheers

M
#11 M_J

hoggy Hi not sure if it is user error but i don't seem to be able to edit or add anything in that section?

Am I being dumb?

#12 hoggy

M_J are you signed in ok? If you can just create any new document, then do that (I have to approve them all anyway otherwise I run the risk of spammers hijacking everything) and I can put it in the right spot.
If all else fails you can just write it here and I can put it on?

M
#13 M_J

I can click on the test document but can't edit it and I can't see an option to add a document so I will create my own offline and cut and paste it here.

Can't see a way to log on to the wiki, so it could be me...

Anyway this week I will drop something here based upon what I found out looking at the issue a year or so ago...

T
#14 Tim

hoggy If accessing the wiki in edit mode is problematic, why not ask people to email the Terravolt admin email account with the article?

#15 hoggy

Tim Yes that's also no problem:

Should anyone wish to use that method (in whatever format you wish) then it can be sent to: admin@terravolt.co.uk

M
#16 M_J

OK Here goes for a FiT section...

Notes as follows from Nov 2021 when I researched the info and it could have changed reader beware : -

Some basic considerations for those on the FiT scheme.

To be paid you have to have a meter that clocks what you generate.

The meter has to be approved and you use a FiT supplier to pay you - e.g. Octopus, EoN etc...

You can change FiT supplier but everyone pays you the same amount so not much point unless you feel the service / the way they manage the process is poor.

So if you install a battery you must be wary that it does not interfere with that process.

There are now Hybrid Inverters that will work with AC and DC and you can charge the battery attached off the Inverter with Solar DC and save it for use later. Or take AC from the mains and save it for use later.

Option 1 is the easy option keep your existing Solar Inverter and just add a new AC Inverter somewhere in the house off a spare way on the consumer board and attach a battery to that new inverter.​
​
Simple but you now have two inverters in the house and any solar you are not using will have to be converted to AC and then back to DC to be stored and then back to AC when you need to use it.

Option 2 replace the existing Solar inverter with a Hybrid and store the solar straight from DC into the battery and then you only lose out once in the conversion to AC when you need it. But you must ensure that you have recorded the collection of that solar on the meter to be paid for it, even though you are dumping it straight into the battery.

This is the option I investigated and to see if it really was possible. The other benefit is that you only have one inverter to maintain and save some space.​
​
So I have been exploring if I can achieve option 2 and spun up this thread is to see if it is possible and what if any compromises there are.

I have been investigating GivEnergy systems and after some digging and asking the GivEnergy team they responded briefly: -

Our hybrid can be used for FIT yes, however must be used with one of our meters known as a 418 meter however we strongly suggest you contact your FIT provider to check that they are OK with you installing a DC coupled system.

I have found some schematics showing the use of the 418 meter and I am not sure if it will solve the two possible problems with this approach.

  1. You have to accurately record the Solar generated on a meter.

  2. You can not double dip - i.e. Take energy off the Grid store it in the battery and then have that falsely shown on the Solar Meter as generated. - So energy coming from the battery that was Grid created can not be recorded as solar energy.

Ultimately the deal breaker is that you have to get your FiT provider to sign off on the new meter and they just are not helpful in doing that. So often easier to just leave the FiT meter well alone and get another inverter. The added benefit of that is that when you are generating Solar and using battery you have a higher house capacity that helps reduce the need for mains when you need a high house load, such as kettle.

Diagrams from GivEnergy

https://zerohomebills.com/wp-content/uploads/GivEnergy-Solar-Battery-Technical-Data-Schematics.pdf

Video explaining FiT and batteries the different options and a good overview with graphics

https://youtu.be/vc5_hbnhL4A

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#17 M_J

hoggy Just seen this hoping you can cut and paste what I just added now?

Otherwise I can try and send you a word doc at that e-mail address?

#18 hoggy

M_J no thats fine, I'll lift it from here - thankyou!

G
#19 Gazza44

To M_J
Many thanks... that was exactly what I was after - I've just had a 9.5kW GivEnergy battery installed and being an engineer, I was desperate to see a system/wiring diagram! Thanks again!

T
#20 TX200

Just been having a play with Docker (Windows) and GivTCP

I think this manual needs a slight tweak (as does the batch file)

Couldn't get a connection to the inverter, but from other topics on here I found that the environment variable needs changing (INVERTOR_IP_1 rather than INVERTOR_IP) ?

https://terravolt.co.uk/Downloads/Misc/Powershell/Givenergy%20GIVTCP%20Local%20Data.pdf

(and I should add, cheers for the guide!) πŸ˜„

#21 hoggy

TX200 thanks for that, yes it'll be out of date as GivTCP got updated to support multiple inverters so I need to change it (I've yet to update personally as it'll break a ton of my home stuff)

T
#22 Tim

hoggy Good work with the wiki. Would @SteveCook's explanation of how to change the dongle default password be worth adding?

#23 hoggy

Tim Yes, along with the FiT thing i promised ages ago but never delivered. I'll attempt something next week

J
#24 JonB

Great work and progress by the sounds of it, Hoggy (and others that have contributed)
Registered and eagerly waiting access

Cheers,
Jon

#25 hoggy

I'm aware there is a backlog of about 7 of you waiting. I am however in the process of moving terravolt (& by definition the wiki has to come along with it) to a new server (seeing as my old host has decided a 650% cost increase ontop of usual yearly increase is justifiable after being with them for 17 years!)

Basically, everything will start acting weird or just stop working for a few days while everything gets shifted over & I get back upto speed.
On the plus side I have more CPU & RAM to play with so it appears that everything will atleast be a bit snappier now.

T
#26 Tim

hoggy Which provider are you moving to? None of my business but your site is useful and is polished for a non-commercial one.

#27 hoggy

Tim shifting to Hostinger.co.uk
Mostly just a knee jerk to get it all out of my old host but they also have a nice upgrade path through VPS once I’ve got settled (I run quite a few other sites unrelated so once the dust settles I can spin out Terravolt separately and give it more resources)

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#28 anglefire

I use Hetzner for my hosting - its a barebones box so I have installed linux and docker and self host my websites.
I was expecting hostinger to be more expensive - the web hosting is quite reasonable - though not sure if it is a promotion.
(I pay about Β£3 a month for my box which is not dissimilar to the equivalent service from Hostinger.

A
#29 Adam-Reynolds

M_J I'd just like to confirm on this as I've picked it up that this information is incorrect. Whereas it is fine to use a hybrid with fit EM418 meters are not used. In Fact it would be a different bidirectional meter (we don't supply any).

The em418 is generally redundant, and only used for social housing. I'll look into how this information was wrongly given and advise internally

N
#30 NotoriousPyro

Signed up. I will create a document in relation to my findings around the dongle and WiFi settings (e.g. not connecting).

#31 TheDragon (GivEnergy)
#33 hoggy

It may not make me the most popular on here but if your interested in Gen 1's design heritage or just interested in what's in the magic box then I've started a teardown on the wiki:
https://wiki.terravolt.co.uk/docs/givenergy-gen-1-teardown/

To be added to as I find the time!

C
#34 chris_p

hoggy Fantastic, I love looking at circuit boards - I have very little understanding of them but they still amaze me when I'm looking at them!

#35 hoggy

chris_p I did until I opened it, it’ll keep me busy for months…

M
#36 M_J

Request to join sent

T
#37 TX200

Snap

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#39 Vestas

hoggy Lots of reading πŸ™‚

Did you have this up in 2023 or so?

#40 hoggy

Vestas yes, briefly before I got Givenergy in my ear. Boss got upset apparently.

A
#42 Al E.Gator

hoggy I wonder why given it's fairly common knowledge that Gen 1 stuff seemed to be an off the shelf device with no significant levels of IP in the inverter itself.

V
#43 Vestas

Al E.Gator Perhaps for that exact reason, given they pushed the "British manufactured" PR line, which was always nonsense. Saying its a Chinese clone with a nice faceplate isn't quite the same πŸ˜‰

#44 hoggy

I never got the full reason. I did get told I'd have a scheduled call to be 'reducated' - which never materialised. Neither did the free EV charger for being part of the group that got GivTCP off the ground...

I got a thanks for pointing out I could do hilarious things with the first API but that's about it (apparently there is, or was, several fixes named after me in the source code )

T
#46 T-M

neomancer It's in the FB GivEnergy Owners group, though an ex Tech Manager for Europe seems to be warning him off persuing it. Not sure what the legal position is in reverse engineering a protocol is in the UK ( which is NOT the same as copying GE firmware)

D
#47 DD

T-M is it very different from use of the (undocumented) modbus protocol to speak to the inverter, which they seem to be perfectly happy about?

T
#48 T-M

DD Possibly not, but I'm not an IPR lawyer, so I really have no idea either way. I would just observe that ordinary folk threatened by big business with deeper pockets have a habit of capitulating even when they know they are in the right because they don't want to go bankrupt proving it.