Inverter Software Update

22 comments started 2024-03-14 last 2024-06-10
GivEnergy ProductsHybrid
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#1 Hemant

Hi All,

Had a software update for my inverter. Took a screenshot beforehand and I was running D0.450-A0.451 with last update 23-12-05 and after the update I'm running D0.449-A0.449 with update time now 2024-03-13.

Battery firmware is consistent at 3015.

This seems counteractive. Is there a reason why an earlier version (seemingly) has been installed ?

No issues are detected, but just seems strange.

Thanks
Hemant

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#2 TimHutchings

Hemant That's interesting! I'm on the same firmware 450/451 for my Gen 1 5kw Hybrid inverter, but I haven't seen any upgrade notification in the Software Tab on the Portal. I know they've been working on an upgrade since the middle of last year to upgrade the inverter response times, but I've seen no further info of when it might be released.
Was upgraded by the support team?

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#3 wrefordj

I think someone has previously explained why the number system might seem inconsistent (Hoggy or the Dragon?) but I can't remember the details. Nothing to worry about, apparently...

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#4 DD

wrefordj I had heard that beta releases seemed to start high and count downwards. But from the knowledgebase, there has already been a 449 release (gen-1 hybrid) from 25/05/2021, and it would seem odd to release a new firmware with the same number.

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#5 The_Engineer

After some sudden drops in battery charge levels [9% in an hour] below the lower set limit but without any power being used, and several re-calibrations, I had remotely installed by GE 499.A0.499 which made some improvement but discharge still remained. I am advised by my installer that GE are working on improved software now which should be available "soon".

Gen 1 3.5 plus 5.2k battery at release 2015

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#6 Vestas

The_Engineer I am advised by my installer that GE are working on improved software now which should be available "soon".

Don't hold your breath.

Unless your inverter has the right hardware (and GE don't know for sure which does or doesn't because their build control is non-existant) you won't be getting any further updates on G1 Hybrids

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#8 Wavy Davy

hoggy sorry to resurrect this but does this mean if i have a Gen 1 on D0.450-A0.451 that's it and I won't get any more updates, even to D0.535-A0.535?
If this is the case and this was only installed 12 months ago that's a bit off.

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#9 Vestas

Wavy Davy Looks that way....

#11 hoggy

Wavy Davy Depends how old the inverter itself is. If the Serial Number is higher than SA/SD2209 then you can (potentially) assume you'll get the Faster 191 FW "at some point".
If it's older (like my 3) then you wont (unless some entrepreneurial installer starts going around testing & modding them)

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#12 Vestas

geoffreycoan I know. I've got it. I told you what it was when you had it installed ๐Ÿ™‚

Its been a "beta" for over a year with, from what I can tell, no changes in code since then.

Last I heard GE still hadn't decided there was a "business case" for a general release. That still seems to be the case - might change if enough batteries on 3015 end up as early warranty claims, otherwise its hard to see why they should bother as the G1 inverters are EOL so any release now simply costs GE money.

#13 Hook

hoggy I'm surprised you haven't got hold of the firmware and updated your own inverters.

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#14 Vestas

Hook He'd have to "mod" them first ๐Ÿ™‚

ie - old enough that they need a new component to prevent the inverter failing with new f/w.

Probably cheaper to buy a second-hand post-2210 inverter on fleabay rather than mod the old ones.

#15 hoggy

Hook I do have the fw, it's the time (& if I'm honest the enthusiasm) to do it I'm short of these days.

#16 Hook

hoggy I presumed you would have. What is the hardware difference between the Gen 1's that counts out the older inverters?

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#17 browellm

Hook I believe the later inverters have larger caps on the circuit board.

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#18 SteveCook

I was getting BMS overvoltage warnings. I contacted GivEnergy support about 2 weeks ago. They obviously looked at what I have and replied. I am 3015 and D0.450-A0.451

"There is a new firmware coming out that will rectify this issue, we have been told its release will be very soon".

#19 hoggy

Hook play spot the difference but @geoffreycoan's has an extra cap, mine does not. (Also beefier PV isolator and possibly internal cabling to the inductors but that might be a camera trick)
<Disclaimer> don't go opening them, warranty void, death and so on.

#20 Windy Miller

You get quite a lot of circuitry for the money. I wonder why they've embedded the CPU and not used something like an ESP, Raspberry Pi or even a Beaglebone. The latter 2 can run Linux which would be great for DIYers to render their systems inoperable! Probably wouldn't get certification though if they did. Might mean they wouldn't need that horrible dongle sticking out the bottom.

#21 hoggy

Windy Miller these run the fairly ubiquitous STM32 micro controllers (albeit Gen2 have better ones & Gen 3 better again - hence the fw update limitations)
You have to remember that these things can trace their roots back to 2016 and once your down a path its a lot of work to change tracks. Gen 2 or 3 or more iteratives versions but ultimately a related design with roots in G1.
ESP32 came out 2016 so that wouldn't have existed as an option then, the 8266 range was around a little earlier I guess.
I've no idea what the AIO/3phase stuff runs but given FW seems pretty similar to the gateway (that I do have) I don't think they've switched from ST controllers.

With no physical UI or anything on the box itself i think running full blown Linux does seem a little overkill though.
I prefer this way so even if you did manage to crash the dongle it doesn't take out the inverter (all those feedback loops and freq sync to maintain)
These appear to run with some redundancy capability too.

#22 Windy Miller

hoggy I hadn't realised the technology they've used is now 8 years old but do understand how difficult it is to change once you've made a choice.

I think the dongles only crash because they are running bridge software on a separate CPU and it seems to be a bit vulnerable. Twice today I have had to turn my Wifi off and on again because the inverter said it was offline where nothing else on that Wifi segment had a problem.

I fancy the idea of running the automation on the inverter itself and thus eliminate the network problems hence the suggestion of a Linux system. My smart plugs do this so they still run their time schedule even if the network is down (they don't have Linux though of course).