Battery Idle and system importing from grid

4 comments started 2024-10-13 last 2024-10-14
GivEnergy ProductsBattery
R
#1 R0ss

Does anyone know why my system would stop using its battery and import from the grid?
The battery is currently at 63% but is showing as Idle while a 924W import from the grid occurs.

This hasn't happened before to my knowledge, so it's a little strange for it to start behaving this way.
I should say, this is at night with no solar energy generation.

T
#2 TimHutchings

R0ss Try resetting the the inverter to 'default values' in the portal, under inverter, settings tab. See if that gets it going again.

#3 Icarus

R0ss so it's a little strange for it to start behaving this way

That's an interesting coincidence. I had a similar issue within the last week.
I was able to look back at the log and pinpoint what had occured.

Take a look at:
https://community.givenergy.cloud/d/5067-settings-alignment/20

My conclusion was that (somehow?) ECO mode had become disabled.